1. Where we ship
We deliver only to Lithuania, Latvia and Estonia. We do not currently ship elsewhere.
2. Methods and prices
| Zone | Method | Price |
|---|---|---|
| Lithuania | LP EXPRESS home courier | €5.49 |
| Lithuania | LP EXPRESS parcel locker | €2.99 |
| Latvia, Estonia | LP EXPRESS delivery | €5.99 |
Free standard delivery from €59 in Lithuania, Latvia and Estonia.
The exact delivery cost is always shown in the basket and at checkout before you confirm.
3. Delivery times
After payment confirmation, our fulfilment partner’s warehouse prepares and dispatches the order on the next business day via LP EXPRESS. Transit after dispatch to Lithuania, Latvia and Estonia normally takes 1–3 business days.
We process orders on business days. Public holidays and peak periods can add time; we will tell you if that happens.
If we fail to deliver within the agreed period you may ask us to deliver within an additional reasonable period; if we miss that too, you may terminate the contract and get a full refund.
4. Tracking
We e-mail you a tracking number when your parcel leaves us.
5. Correct address
Please check the delivery address before confirming. Where a parcel is returned because the address was wrong, the cost of re-sending is borne by the buyer.
6. Uncollected parcels
If a parcel is not collected from a locker or courier within the carrier's holding period it comes back to us. Contact info@kbeautyone.com — we will arrange re-delivery or refund the goods.
7. Damaged parcels
If the packaging is visibly damaged, note it on the carrier's document or photograph it and write to info@kbeautyone.com. We will resolve it at no cost to you.